Fequently Asked Questions

On this page:

• What is Counselling?
• How long does a counselling session go for?
• What information will I be asked to disclose?
• Do I have to tell the psychologist everything?
• Can I bring a friend/support person along to my first interview?
• What if my problem isn't serious enough to warrant counselling?

What is Counselling?

If you talk to different people about what counselling is, it is quite possible that each person will have a different understanding of it. However, in general, Counselling aims to help you cope with personal problems. Usually a psychologist will do this by asking questions, listening to you, reflecting on what you have said and exploring the range of options that may be available to you. Please note that counselling is not about giving you the answer or taking the problem away. It is best to view counselling as a way of putting things into perspective and opening you up to options and resources that you may not have previously considered.

The psychologists at Bayside Counselling and Consultation understand that it can be difficult for many people to seek professional help.

This may be due to:

• fear of being judged
• fear that family and friends will find out about the problem
• expectations that some things should never be discussed
• embarrassment about the problem
• concern that seeing a psychologist will draw unwanted attention to the problem or make it worse
• feeling inferior or that they are a failure because they cannot handle the situation themself
• fear of being punished because they spoke out about the problem
• expectations that they should accept what is happening (or has happened) and just get on with life
• lack of understanding about the role of psychologists and what counselling can do for them

It is not uncommon for people to approach us with these fears and concerns. Unfortunately for many peopel, this can be enough to prevent them from seeking help. The psychologists at Bayside Counselling and Consultation have a sensitive and caring approach to different issues and understand that your ability to talk to a psychologst may be hindered by:

• the nature of your situation or problem
• your personal expectations of counselling
• language and Cultural barriers
• a disability that prevents you from physically accessing a psychologst or communicating to others
• bad experiences of counselling in the past
• other hindrances such as family commitments and geograhical locations

In special circumstances, psychologsits are willing to consult with you over the phone.

How long does a counselling session go for?

Counselling sessions usually run for 50 minutes however, in some instances, you may only need a 30-minute consultation.

What information will I be asked to disclose?

When you make an appointment to see a psychologst, you will be asked for your name,contact details and medicare number. This information is only used for administrative purposes and will not be published or forwarded to other individuals or organisations.

When you see a psychologist for the first time, you may be asked a question such as 'What has brought you here today?' or 'How can I help you today?' It is up to you how you answer the question.

Do I have to tell the psychologist everything?

While there is no law saying that you must disclose everything to the psychologist, remember that counselling is more effective if you are honest and forthcoming with information. Psychologists are not mind readers. The help they give you is based on what you tell them. If you omit important information, particularly about an issue that is affecting you, you may walk away feeling dissatisfied and angry that you wasted your time. So, be as open and as honest with your psychologist as you can. You will not be judged on the basis of your personal problems.

Can I bring a friend/support person along to my first interview?

Seeing a psychologist for the first time can be a daunting experience. If you feel more comfortable bringing a friend along or a support person, you can. However, be sure that you can trust this person with your personal information

What if my problem isn't serious enough to warrant counselling?

Everybody is different and what some people may find to be distressing, others may not have such a reaction. Throughout your life you may encounter comments such as, 'get over it' or 'that's life'. However, if something is affecting you to the point that it is getting the way of your daily activities and responsibilities, or if you simply have something on your mind that you wish to dispel, then there is no harm in seeing a psychologist, even if it is for one session only. Do not let what others say dictate the decision you make. You do not have to be in a crisis to see a psychologist

"A professional practice providing psychological services for the entire community with the highest level of care and understanding"